Certified Medical Assistant - Duke Outpatient Clinic

Company: Duke Health
Location: Durham
Posted on: January 25, 2025

Job Description:

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke University HospitalPursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility) Duke Outpatient Clinic seeks to hire aCertified Medical Assistantwho will embrace our mission ofAdvancing Health Together.***This position offers Commitment Bonus of $7500Summary:The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant certified performs routine administrative and patient care supportive duties in a Health System Medical practice that assists medical and/or nursing staff in the examination and treatment of patients and ensures the clinic/office runs smoothly.Department Summary:We provide services for adults ages 18 and over, including ongoing care for chronic conditions, such as asthma, arthritis, diabetes, and high blood pressure. Same-day appointments are available for patients who need acute care. We address most urgent care concerns.
  Work Hours & Shifts:Full-time, Monday-Friday (36 hrs. to 40 hrs./week)4/10s OR 5/8s as shift options7:00 AM- 6PM OR 8:00AM-5:00PM
  No weekends or HolidaysAddress:Duke Health North Durham
  4220 N Roxboro St, 27704
  Second floorWork Performed:Clinical responsibilities:
  • The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures.
  • Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.
  • Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high-level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by the physician, and authorizing drug refills as directed.
  • Performs other clinical functions as delegated and supervised by the physician.Administrative responsibilities:
    • The CMA greets patients, answers telephones, schedules appointments to include arrival appointments in Maestro Care, checks out patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical d clerical supplies and forms.
    • Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Join commission and falls and/or participate in clinic committees.
      Knowledge,Skills, and Abilities:
      • Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
      • Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
      • Working knowledge of sterile techniques and special procedures that are applicable to work performed.
      • Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
      • Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting.
      • Working knowledge of infection control procedures and safety precautions. Age-specific competencies.
      • Daily clinic preparation process; registration, scheduling, charge posting, order entry.
      • Able to document and communicate pertinent information ability to establish and maintain effective working relationships with patients and clinical staff.
      • Typing skill. Medical terminology levels II and III -- Ability to independently seek out resources and work collaboratively
        Minimum QualificationsEducation:
        • Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
        • Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
        • Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
          Experience:Level I -- No experience required.
          • Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
          • Level III -- Must have at least3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
            Degrees, Licensures, Certifications:
            • Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
            • Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
            • Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Required
              Preferred

              Job Industries

              • Other

Keywords: Duke Health, Durham , Certified Medical Assistant - Duke Outpatient Clinic, Healthcare , Durham, North Carolina