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Remote Case Manager Representative

Company: VirtualVocations
Location: Fayetteville
Posted on: January 24, 2025

Job Description:

A company is looking for a Remote Case Manager Service Representative.



Key Responsibilities

Collaborates with case managers and agencies to facilitate member enrollment and account updates
Responds to incoming calls from case managers and agency representatives, ensuring effective communication
Maintains communication with stakeholders to verify and obtain accurate information related to client accounts


Required Qualifications

High School Diploma required
Zero (0) plus years of experience or equivalent combination of education and/or experience
Basic computer skills and familiarity with Microsoft Outlook and Teams preferred
Demonstrated ability to manage time effectively and complete tasks within specified periods
Entry-level customer service skills and a commitment to providing excellent service

Keywords: VirtualVocations, Durham , Remote Case Manager Representative, Executive , Fayetteville, North Carolina

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