Customer Service Representative

Company: FreshPoint North Carolina, Inc.
Location: Morrisville
Posted on: April 10, 2025

Job Description:

Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments. Identify customer and department needs and satisfy them effectively. Maintain and develop assigned customer base. Working knowledge of all products and categories to drive penetration of existing accounts. Cross-train and foster solid working relationships within department and with other departments. Input orders into computer system. Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives. Responsible for creating and maintaining necessary company and customer files. Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned. Support company sales and gross profit projections and goals as needed. Adhere to operational procedures. Attend meetings as scheduled. Work with sales team. Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources. Attends department sales meetings, as scheduled, and participates in other activities as requested. Working different days, hours and overtime may be needed occasionally. Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures. Perform other duties as required.By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs.See SYSCO Privacy Policy at https://sysco.com/Privacy-Notice.html? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Keywords: FreshPoint North Carolina, Inc., Durham , Customer Service Representative, Sales , Morrisville, North Carolina