Solution Architect, Network, Security

Company: Lumen
Location: Durham
Posted on: February 3, 2025

Job Description:

We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
This exciting customer-facing solution engineering role will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers as they embrace the 4th Industrial Evolution. Solution Architect design and architect solutions utilizing our technology services platform. Recommending and proposing solutions to our customers with a goal to become a trusted advisor by highlighting how our products solutions enabling digital business strategies.--
Assess business and operations impacted by technology. Internal and External Training: Advises customers, sales and customer success on technical aspects of proposed solutions including fit to customer's needs, features, availability, etc.--
Thought Leadership: Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management.--
Lifecycle / Ecosystem Partnership: Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle. Collaborate with Client Success Executive/Manager, Solution Sales Overlay teams, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.
Computer Science, Engineering, MIS or equivalent work experience in the private sector or military
Work experience: Able to develop relationships and communicate with senior level customer technical staff and line of business executives. Demonstrated proficiency of technical solution knowledge across a minimum three of the four Lumen technology pillars (global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services).
Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT.
Approach: Highly proactive, consultative, creative and positive with a can-do attitude even in the most difficult circumstances.
Must demonstrate creative solution development.--
Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Excellent presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences that articulate the business value of the technical solution.
Some Travel required.
Strong understanding in Cloud & Architecture design.--
Strong understanding in Network Functions Virtualization.--
This information reflects the anticipated base salary range for this position based on current national data. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
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It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. All legitimate job openings will be posted on our official website or communicated through official company email addresses. Application Deadline

Keywords: Lumen, Durham , Solution Architect, Network, Security, IT / Software / Systems , Durham, North Carolina