Certified Medical Assistant (CMA) Spine & Neurosciences Clinic
Company: Duke Health
Location: Durham
Posted on: January 28, 2025
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Job Description:
At Duke Health, we're driven by a commitment to compassionate
care that changes the lives of patients, their loved ones, and the
greater community. No matter where your talents lie, join us and
discover how we can advance health together.About Duke Regional
HospitalPursue your passion for caring with Duke Regional Hospital
in Durham, North Carolina, which ranks as the number four hospital
in the Raleigh-Durham, North Carolina area, accordingto U.S. News
and World Report for 2023-2024. Duke Regional Hospital is the
second largest of Duke Health's three hospitals and offers a
comprehensive range of medical, surgical, and diagnostic services,
including orthopedics, weight-loss surgery, women's services, and
heart and vascular services. Duke Nursing Highlights:
Work PerformedClinical responsibilities:The CMA takes medica l
histories and records vital signs, explainstreatment procedures to
pat ients, and prepares patients for examinationsand
procedures.Patient care support responsibilities may include
assisting the medicaland nursing s taff during examination and
procedures, collecting andpreparing laborato ry specimens,
performing basic laboratory test in theclinic/office, taki ng
electrocardiograms, removing sutures/ staples,changing sterile and
no n-sterile dressings, promoting patient/familyunderstanding of
the educat ional content and his/her involvement in theplan of
care, and documentin g in the patient record.Other clinical support
responsibilities include disposing ofcontaminated supplies,
instrument processing, high level dis infectionand sterilization of
medical instruments, telephoning prescript ions to apharmacy,
preparing and administering medications as directed b y aphysician,
and authorizing drug refills as directed. Performs othercl inical
functions as delegated and supervised by the physician.Administra
tive responsibilities:The CMA greets patients, answers telephones,
sched ules appointments toinclude arrive appointments in
MaestroCare, checkout patients, andreferral scheduling; arranges
for hospital admissions and laboratoryservices, updates and files
patient medical records, fills out insuranceforms, handles billing,
bookkeeping to include receiving copay s andcollections on account
balances; correspondence, and ordering clini caland clerical
supplies and forms. Performs other administrative duties
asdirected.May be requested to be a liaison for clinic activities
such as JointCommission and falls and/or participate in clinic
committees.
Knowledge, Skills and AbilitiesGood customer service s kills.Work
requires the ability to understand and follow oral and writte
ninstructions generally acquired through a high school education
andmedi cal assistant programming.Heavy lifting and the ability to
transport str etcher and wheelchairpatients may be required.Working
knowledge of steri le techniques and special procedures that
areapplicable to work performe d.Working knowledge of procedures
and techniques involved in administeri ngroutine and special
treatments to patients.Working knowledge of sanita tion, personal
hygiene and basic health andsafety precautions applicable for work
in a clinic setting. Workingknowledge of infection control pro
cedures and safety precautions.Age specific competencies.Daily
clinic pr eparation process; registration, scheduling,
chargeposting, order entry. Able to document and communicate
pertinentinformationAbility to establi sh and maintain effective
working relationships withpatients and clinic staffTyping
skillsMedical terminologyLevels II and III -- Ability to ind
ependently seek out resources andwork collaboratively
Level CharacteristicsN/A
Minimum Qualifications
Education Level I -- Graduation from accredited Medical Assistant
program strongly preferred. High school or GED graduation required.
Level II -- Graduation from a medical assistant program accredited
by the Commission on Accreditation of Allied Health Education
Programs (CAAHEP) or the Accrediting Bureau of Health Education
Schools (ABHES) strongly preferred. High school or GED graduation
required. Level III -- Graduation from a medical assistant program
accredited by the Commission on Accreditation of Allied Health
Education Programs (CAAHEP) or the Accrediting Bureau of Health
Education Schools (ABHES) strongly preferred. High school or GED
graduation required. Level IV -- Graduation from a medical
assistant program accredited by the Commission on Accreditation of
Allied Health Education Programs (CAAHEP) or the Accrediting Bureau
of Health Education Schools (ABHES) strongly preferred. High school
or GED graduation required.
Experience Level I -- No experience required. Level II -- 1 year of
clinical experience as a Medical Assistant, Certified in a clinical
setting. Level III -- 2 years of clinical experience as a Medical
Assistant, Certified in a clinical setting. Level IV -- 3 years of
clinical experience as a Medical Assistant, Certified in a clinical
setting. Note: 1 year of experience will be provided for an
Associate degree in Medical Assisting. General Ladder Statement: In
addition to the education and experience noted, applicants must
meet all requirements set forth in the Medical Assistant, Certified
(CMA/RMA) Ladder Program document for Levels II, III, and IV.
Degrees, Licensures, Certifications Level I -- Certification by
AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II
-- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS
required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA
or ARMA required. BLS required. Level IV -- Certification by AAMA,
AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Duke is an
Affirmative Action/Equal Opportunity Employer committed to
providing employment opportunity without regard to an individual's
age, color, disability, gender, gender expression, gender identity,
genetic information, national origin, race, religion, sex, sexual
orientation, or veteran status. Duke aspires to create a community
built on collaboration, innovation, creativity, and belonging. Our
collective success depends on the robust exchange of ideasan
exchange that is best when the rich diversity of our perspectives,
backgrounds, and experiences flourishes. To achieve this exchange,
it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected,
and that all voices are heard. All members of our community have a
responsibility to uphold these values. Essential Physical Job
Functions: Certain jobs at Duke University and Duke University
Health System may include essentialjob functions that require
specific physical and/or mental abilities. Additional information
and provision for requests for reasonable accommodation will be
provided by each hiring department. Required
Keywords: Duke Health, Durham , Certified Medical Assistant (CMA) Spine & Neurosciences Clinic, Healthcare , Durham, North Carolina
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