General Manager

Company: FLEET Response
Location: Durham
Posted on: March 21, 2025

Job Description:

RestorePro Reconstruction is seeking a General Manager to join our Durham, NC team.At RestorePro Reconstruction you'll find not just a job, but a career with purpose and growth. If you're looking for a place where your contributions are valued, your career is supported, and your work makes a difference, we would love to have you on our team.Position Overview:The General Manager is responsible for overseeing and managing all aspects of restoration and reconstruction projects, ensuring efficiency, profitability, and customer satisfaction. This role involves leading teams, managing budgets, developing business strategies, and ensuring compliance with industry standards in restoration services related to water, fire, mold, and storm damage.

• Embodying the company's Mission Statement and Core Values at all times and creating a culture where all employees do so, as well
• Hiring and coaching the right people at the right times to ensure continuous improvement and operational excellence
• Developing and maintaining a culture of safety
• Meeting or exceeding the site's P&L goals
• Analyzing financial and operational reporting and implementing improvements
• Ensuring that jobs are progressing appropriately and that resources are properly allocated
• Managing escalations from dissatisfied customers or referral sources
• Creating a network of quality subcontractors, temporary labor, and suppliers
• Designing operations capable of handling work outside of normal hours, such as on-call, catastrophe, and support of other company offices
• Leading change in a positive and constructive way
• Nurturing talent for future advancement opportunities
• Managing various office administration functions such as auto repair, office cleaning, and supplies management
• Enforcing all company policies
• Contributing actively to the growth and maturation of the company as a whole
• Other related duties as assignedRequirements:
  • Ability to understand medium-complexity financial and operations reports
  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict-resolution skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and delegate them when appropriate
  • Ability to act with integrity, professionalism, and confidentiality
  • Proficient with Microsoft Office Suite or similar software
  • Valid Driving License and pass a MVR check
  • Must be able to pass a background check
  • Must be able to pass a drug screenEducation and Experience:
    • Bachelor's degree or above in Business Administration or a construction-related field, or the equivalent combination of education and experience
    • A minimum of three years of leadership experience with reconstruction or construction is strongly preferredPhysical Demands / Working Conditions:
      • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
      • Prolonged periods of sitting at a desk and working on a computer
      • Must be able to lift up to 50 pounds at times
      • Must be able to access and navigate each department at the organization's facilities
      • Occasional day or overnight travel to the company's various locationsWho is RestorePro Reconstruction?RestorePro Reconstruction was founded in 1986 and is one of the highest-rated and most trusted restoration companies in NC. We are locally owned and operated and specialize in emergency water removal, mold remediation, and fire damage repair for residential and commercial clients. Please visit us at www.trustrestorepro.com.Why work at RestorePro?Working at RestorePro Reconstruction is a unique opportunity to be a part of a company that has a passion for helping people, often on one of the worst days of their life. We pride ourselves on our core values, Urgency, Customer First, Empathy, Integrity, & Personal Excellence. We reward our successful employees with opportunities for bonuses, paid holidays, PTO, and eligibility to enroll in a company healthcare plan and 401k with employer matching.*RestorePro Reconstruction is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Keywords: FLEET Response, Durham , General Manager, Executive , Durham, North Carolina