Senior Customer Success Manager
Company: VirtualVocations
Location: Raleigh
Posted on: February 4, 2025
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Job Description:
A company is looking for a Senior Customer Success Manager.
Key Responsibilities
Manage and grow relationships with corporate clients, guiding them
through onboarding, training, and support
Ensure successful product adoption through training and regular
business reviews
Collaborate cross-functionally with sales, product development,
marketing, and support teams to enhance client success
Required Qualifications
Minimum of 5 years of post-sales customer success experience at a
B2B SaaS company
Strong interpersonal skills to build relationships with users and
buyers
Exceptional organizational skills to manage a substantial book of
business
Proven experience working cross-functionally to achieve common
goals
Track record of managing SaaS product renewals and upsells
successfully
Keywords: VirtualVocations, Durham , Senior Customer Success Manager, Executive , Raleigh, North Carolina
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