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Senior Client Success Manager

Company: VirtualVocations
Location: Fayetteville
Posted on: February 3, 2025

Job Description:

A company is looking for a Senior Manager of Client Success to oversee the client experience throughout the revenue cycle.



Key Responsibilities

Develop and maintain relationships with key stakeholders to ensure client satisfaction and retention
Collaborate with internal teams to optimize revenue performance and streamline operations
Monitor KPIs and provide actionable insights to enhance revenue and reduce costs


Required Qualifications

Bachelor's degree in healthcare administration, business, or related field (Master's preferred)
7+ years of experience in revenue cycle management or client success roles
Strong knowledge of RCM processes, including billing and coding
Proficiency in utilizing EMR systems and analytic tools
Familiarity with healthcare compliance regulations such as HIPAA and CMS guidelines

Keywords: VirtualVocations, Durham , Senior Client Success Manager, Executive , Fayetteville, North Carolina

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